Warranty

All Beckmann’s products come with the following warranty period against manufacturing and material defects:

  • Suitcases, 5 years.
  • Backpacks: 2 years + 2 years when registering for the extended warranty.
  • Other products: 2 years.

The warranty period is valid from the date of purchase.

Extended Warranty

All Beckmann backpacks come with 2 years warranty. When registering your backpack, you extend the warranty by 2 extra years from the date of purchase (2 + 2).
Extended warranty registration form

Registration of backpacks must be completed within 1 year from the date of purchase.

 

Warranty conditions

The warranty does not cover:

  • Wear due to general use.
  • Overloading of the product.
  • Minor material deviations on color, as well as external influences such as temperature, humidity and pollution.
  • Damage caused by accidents, transportation, collisions or accidents and theft.
  • Damages resulting from the use of third-party accessories are not covered.
  • In the event of a warranty claim, the warranty is not extended with 2 additional years.

 

How to issue a warranty claim

A Warranty claim must be reported to the place of purchase. Upon presentation of warranty claims, a receipt for purchase within the warranty period of 2 years must be presented.

For backpacks with Extended Warranty, you must additionally include the extended warranty registration number sent out by Beckmann after completed registration:
Extended warranty registration form

 

 

 

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